What is a GeauxPass?
- GeauxPass is the name of Louisiana’s state-wide tolling system. A GeauxPass is a barcode sticker placed on a vehicle’s windshield behind the rearview mirror. An electronic chip inside the barcode will be read by the cameras as the vehicle passes under tolling equipment on the bridge.
- The account associated with the GeauxPass will be billed electronically each time it passes under the tolling equipment. Accounts are set up in advance and a card is put on file to draw money electronically. Vehicles will be tolled crossing in both directions on the bridge, both northbound and southbound.
- The GeauxPass is interoperable throughout Louisiana. It can be used at other Louisiana facilities with tolls, like LA 1 and the upcoming Calcasieu River Bridge.
How does billing work?
- If you have a GeauxPass: drive across the Belle Chasse Bridge at normal speed. The equipment will read the chip inside and you’ll be billed electronically every time you pass through the bridge.
- If you don’t have a GeauxPass: drive across the Belle Chasse Bridge at normal speed. The equipment will read your license plate and mail you a bill to whatever address is registered with that vehicle.
- With either method there is no need to slow down or stop, and you don’t need to carry cash or coins. It’s super simple!
What are the features of the new bridge?
- The most exciting feature of the new bridge is that it won’t lift! At its highest point, this bridge is 73’, so boats will travel underneath without the need to lift. Therefore, you won’t experience delays to accommodate marine traffic.
- The new bridge replaces the tunnel completely. Both northbound and southbound LA 23 traffic will travel on the new Belle Chasse Bridge.
- 4’ shoulders in each direction and a 5’ pedestrian / cyclist lane southbound.
How does the tolling equipment work?
- When you drive across the new Belle Chasse Bridge, there will be equipment installed, called a Gantry, with lights and cameras overhead. That equipment will read the barcode on your GeauxPass or, if you don’t have a GeauxPass, it will read your license plate.
- You will be billed electronically. You won’t need to stop, slow down, or carry cash/coins.
How do I get a GeauxPass?
You can go online or call the Customer Service Center to set up your account, and a GeauxPass will be mailed to you.
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Geauxpass.com
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1-866-662-8987
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How do I set up an account?
Registering for a GeauxPass account is easy! Just visit geauxpass.com. On the homepage, to the right you’ll see a list of options. Click “open a new account” and follow the instructions to fill in your information. You’ll be asked to add a payment source to be billed electronically. Or, if you’d prefer, you can contact the Customer Service Center and work with a representative to set up your account.
To qualify for the Plaquemines Parish Resident discounted toll rate, you will need to provide a document verifying your address. Here are instructions to do so:
1. Create a new account.
2. Once your account has been created, go back to the homepage, then click on “Manage My Account” from the options on the right.
3. At the top of the page, click to see the drop-down options for “Contact & Support.” Click on “Web Inquiry.”
4. Fill in all fields of the Web Inquiry, being sure to include your contact information and a note in the comments about seeking the discounted rate. Then attach your proof of residency by using the “Attach File” upload feature.
5. Click “Submit Inquiry.” A Customer Service Representative will contact you to finalize the discount on your account.
Documents accepted to provide proof of residency must have the same legal name, address, and license plate number (if applicable) as your GeauxPass account. Both of the following documents are needed to provide proof of residency in Plaquemines Parish:
- Driver’s license
- Vehicle registration
How do I install a GeauxPass?
To install your GeauxPass, simply clean and dry the area inside your windshield, behind your rearview mirror. Peel the backing off your GeauxPass sticker and place it on that clean, dry spot inside your windshield. The barcode should be facing you. Press and run your finger across the GeauxPass to get a tight seal. If you need assistance, please do any/all of the following:
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- Watch this video
- Review this document
- Contact the GeauxPass Customer Service Center
Who do I contact if I need help with my GeauxPass?
If you need assistance, please contact GeauxPass Customer Service
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- Geauxpass.com
- 1-866-662-8987
- [email protected]
- 1821 S. Alex Plaisance Blvd., Golden Meadow, LA 70357